Johnsonville & Congo Town communities
Monrovia 1000, Liberia
HAVE QUESTIONS ?
QUESTIONS AND ANSWERS
- Home
Have questions?
GENERAL QUESTIONS
Yes, we provide partner companies and end-users 24/7 technical support.
We do not sell accessories or tools, Our support team is always available to look at your problems as our client.
You can contact our customers support department for all your queries and technical supports.
We accept only digital payment as our client through your bank or any online payment. We accept all currencies that are in circulation in the economy.
All our products and solutions are suitable for all types of businesses you wish to do.
GENERAL QUESTIONS
Yes, our solutions work on all systems.
The system is updated to adjust to client operational needs.
You don’t need to dismount the product. Our technicians will work with your technical team to solve every technical problem you might have with our products.
We do not sell used products. All our products will come to you new and safe.
TECHNOLOGICAL ISSUES
Yes, it is possible to pay monthly depending on your contract and the solutions you will be using.
No, we only charge you according to our standard contract pricing agreement. Your commercial bank might charge you transaction fees.
Integration for new clients takes one month to do all initial integration to get their system up and running with our solution. But for existing clients, the system will continue running as usual after payment.
When payment to our account is unsuccessful, you will first check with your commercial bank to find out the problem, and if this is a technical problem from our end, we will inform you of what to do to solve the problem.
Yes, that depends if it is in circulation in your economy.
SUPPORT
Request support
You can contact our customer service department for more information.
Location
Johnsonville & Congo Town communities, Monrovia 1000, Liberia
Phone
+
customer-service@libseib.com
Sales email
sales@libseib.com
Headquarter
Congo Town
RESOURCES
- Projects and portfolio
- About us and the company
- Services and more
- Contact us online